Support

Frequently asked questions

How do I reach support?

If you want to report a bug, request of feature or need help installing and using Detail for iOS and macOS, drop us a message at support@detail.co.

What is Detail?

Detail is an app which enables you to use your phone's camera as your webcam to stream or use as live video on different platforms.

How can I use Detail?

After installing Detail for macOS, you can select Detail as your camera on different video platforms. When you install Detail for iOS, you can use your iPhone as a camera and control the camera settings and color filters in the mac app. You can also use Detail with any other camera, like a webcam or DSLR, connected to your mac and use the color themes and switch between camera's, while streaming.

How do I connect my iPhone camera?

To set up and connect your iPhone, select the iPhone Camera in Detail for macOS (top left icon on the screen). You can connect over a fast wifi connection or connect your phone with a USB lightning cable to your Mac. Image quality on wifi might vary and some networks block internal traffic between devices. To connect over wifi, both your iPhone and Mac need to be a connected to the same network. The USB connection is the fastest and most stable way to connect, while charging your phone.

Why is Detail better than my laptop's camera?

Detail for macOS enables you to stream high-quality video with beautiful color filters to your favorite video calling or streaming software. If you install Detail for iOS, you can use your iPhone or iPad camera as your camera on Zoom, Google Meet, Whereby, Around, Youtube Live, or your favorite streaming software. The camera on iPhone or iPad is much better than most webcams, and we use the processing power of your iPhone or iPad to enhance the picture quality and apply color filters.

What platforms can I use Detail on?

You can use Detail on Zoom, Meet, Around, Hangouts, Hopin, Twitch, and most other video apps and streaming software.

How can I get Detail?

You can sign up for early access here.

What devices does Detail work on?

Detail works primarily on macOS. After installation, you can select the Detail camera in most video software on macOS. If you also install Detail for iOS you can use your iPhone or iPad camera as a camera for macOS. You can also use Detail with any other camera, like a webcam or DSLR, connected to your Mac.

I'm a creator and would love to try Detail's beta version. What can I do?

That's great, we'd love to hear from you. Drop us a message at support@detail.co.